Contact:
11810 Nicholas Street
Omaha, NE 68154
Fax: 402-573-1030
Software Analyst
West Corporation
West Corporation
Work in Omaha, Nebraska
Full Time hours per week
Equal Opportunity Employer - Affirmative Action W/M/D/V
Software Analyst
Position Description
Responsible for leading and participating in the activities associated with identifying and analyzing user requirements to develop detailed design specifications for program and program enhancements, coordinating assigned projects for completion from beginning to end and effectively communicating results to end user; coach and mentor designated staff in coding projects, providing direction and support.
• Minimum three years increasingly responsible programming experience using a standard coding language and/or platform required.
• Based on area of responsibility and departmental need, knowledge of: one program platform is required (Linux/Unix preferred) and/or one standard programming language is required (vxml, php, perl, preferred)
Qualifications
• EITHER an Associate's Degree in Computer Science, MIS or related field; OR a Programming Certificate from a recognized institution required.
• A Bachelor's Degree in Computer Science, MIS or a related field is preferred.
• Equivalent work experience in a similar position may be substituted for educational requirements.
• Two years experience writing detailed unit and system test plans for small to medium sized projects preferred.
• Project planning experience preferred.
• If an object oriented language is required, domain/entity modeling is preferred.
Interested individuals should apply online at http://www.west.com/careers. To locate this position on our careers website click on Search Jobs, enter 927520 in the space provided for Requisition Number, and click on Search.
West is an EEO/AA Employer.
ABOUT WEST CORPORATION AND WEST INTERACTIVE
West Corporation competes in a broad business process outsourcing industry providing solutions to many of the world’s largest companies. We offer a suite of customized solutions to our clients in diverse markets including customer service, sales and marketing, emergency communication services, business-to-business sales support, conferencing and accounts receivable management outsourcing, among others.
Our reputation for service quality, leading technology and shared services model gives us significant competitive advantages in the markets we serve. Each of our segments - Communications Services, Conferencing Services and Receivables Management - addresses several markets within the broader business process outsourcing industry. Our ability to efficiently and cost-effectively process high volume, complex transactions for our clients helps them reduce operating costs, increase cash flow, improve customer satisfaction and facilitate effective communications.
At West Interactive, a division of West Corporation, we give companies the power to bridge the divide between providing superior services and reducing customer contact costs. Our focused and comprehensive voice self-service solutions, featuring touch-tone, speech recognition, natural language speech and other interactive voice response (IVR) technologies, allow customers to easily access information or conduct transactions, via traditional or wireless telephones, hand-held devices or the Internet.
West Interactive is innovative, forward thinking, customer focused and on the cutting edge of technology, all qualities we're looking for in our ideal candidates.
If you thrive in a fast paced, growth oriented culture and are looking to be a part of the dynamic automated customer contact solutions industry, we invite you to take a closer look at our exciting career opportunities, including: information technology, systems development, applications development, professional services, speech technology, client services and sales.
At West Interactive, you'll enjoy competitive compensation, outstanding benefits such as paid time off, health and medical coverage, ongoing rewards and recognition, and career building and advancement opportunities.
When you put it all together, it becomes clear: When you work for West Interactive, West Interactive also works for you.
For more information about West Interactive, please visit our site at www.westinteractive.com.
Software Analyst
This position has been listed under the following classifications: