Educational Technician 4 - SIS Community Partners

Job Title:  Educational Technician 4

Location: Student Information Services, Teacher Administrative Center, 3215 Cuming St. Omaha, NE 68131

Reports To: Student Information Services Administrator

Work Schedule/FLSA Status: 12 month / Non-Exempt.

Salary Schedule: H06/36F  Compensation and benefits will be administered consistent with the Office Personnel negotiated agreement.

Position Purpose:  

This position will support the coordination of data exchange with Community Partners.

Essential Performance Responsibilities

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  Serve as an assistant to Coordinator of Community Partnerships.

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  Answer phones and greet internal and external customers in a professional manner.

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  Schedule and maintain Coordinator's calendar.  Organize materials required for each day’s activities.

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  Compose correspondence for Coordinator’s signature. 

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  Communicate with Community Partner and OPS school staff to obtain requested information.

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  Communicate with district-wide staff regarding procedures, deadlines, meetings and other information through the SharePoint site for Community Service Providers in Microsoft Office 365.   

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  Process reports, letters, etc. using MS Word merges, database merges and electronic submissions.

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  Monitor and download and convert files from Community Service Providers.

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  Produce and maintain the Service Provider Information Spreadsheet.

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  Produce and maintain the Contingent Worker Data Base.

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  Create, proofread, update consent forms and disseminate to organizations and OPS departments.

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  Document receipt of consent forms, verify consent forms using OPS Guardianship Guidelines and process the consents based on program needs.

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  Produce student records based on data requests.

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  Release records to Service Provider organizations.  Document the releases.

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  Using ad hoc query, conduct regular Quality Assurance reports, and make required corrections.

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  Develop and maintain an office filing system.

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  Scan documents to electronic archives or to Infinite Campus for long-term retrieval.

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  Prepare agendas, attend meetings, and produce and distribute minutes.

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  Maintain confidential records and files in compliance with FERPA.

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  Coordinate workflow of records among Student Information Services teams.

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  Submit Help Desk Requests for Wi-Fi, Infinite Campus accounts and for troubleshooting.

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  Create Infinite Campus Sections and District Employment Assignments.

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  Enroll students in sections. 

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  Provide support to Service Providers related to all aspects of Service Provider partnerships.

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  Provide support to school secretaries regarding Community Service Providers.

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  Manage Community Service Provider accounts.

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  Collaborate with Coordinator and other OPS departments to improve and enhance data sharing.

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Knowledge, Skills, and Abilities:

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• High school diploma and/or equivalency.
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• Expertise with Microsoft Word, Excel, Access, PowerPoint software, Microsoft Office 365, and Adobe.
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• Understanding of Omaha Public Schools student information processes, Infinite Campus, and FERPA are critical.
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• Knowledge of Family Educational Rights to Privacy Act (FERPA) and the Nebraska Public Records Act.
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  Ability to create, maintain, and modify documents in Microsoft Office 365 SharePoint.  

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  Advanced skills in Microsoft Office applications including Word, Excel (including advanced calculations), Access and PowerPoint.

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  Advanced skills in Infinite Campus including searching for student/guardian data, entering data, creating district assignments, sections, enrolling students in sections, ad hoc and reports.

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  Advanced keyboarding to enter data with exceptional speed and accuracy.

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  Ability to schedule appointments, arrange meetings, and maintain Coordinator's calendar in Office 365.

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  Ability to adapt to changing technology, priorities, and procedures.

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  Ability to communicate with community, service providers and school personnel, using tact and courtesy.

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  Ability to produce correspondence including letters and emails.

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  Ability to work with a high level of independence in a demanding work environment.

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  Ability to learn OPS Guardianship Guidelines and teach procedures for determining guardianship.

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  Ability to transfer knowledge of process to new or different situations.

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  Ability to guide school staff including secretaries, SSLs, Assistant Principals, and Principals in the processes required to obtain documentation of guardianship.

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  Ability to work cooperatively and maintain positive working relationships with fellow staff members to promote a learning and team approach.

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  Ability to work cooperatively to maintain workflow among different teams in Student Information Services.

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  Ability to maintain strict confidentiality of information.

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  Excellent organizational abilities and time management skills.

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  Excellent written and oral communication skills.

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  Ability to prioritize and complete multiple tasks daily.

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  Outstanding attendance and prior work record.

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  Use of proper grammar, spelling, and English usage and ability to proofread documents.

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  Ability to do some lifting (20-40 pounds)

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Additional Duties:  Performs other related tasks as assigned by supervisor.

Equipment:  This position may require the ability to use basic office equipment such as computers, copiers, scanners, and fax machine.  Must always comply with OPS’s guidelines for equipment use.

Travel:  Limited travel within the District may be required.

Physical and Mental Demands, Work Hazards:

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• Must be able to respond rapidly in emergency situations.
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• Must have organization, time management, communication, and interpersonal skills.
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• Exemplary attendance.
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• Ability to work the required number of hours. Hours will include evening and weekend
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• Reliable transportation
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• Ability to work within the local community/neighborhood as appropriate.
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• Work in standard office and school building environment.
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• Exemplary communication skills, verbal and written.
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Interrelations:

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• Contact with personnel within the district and with customers and vendors.
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• Will be working under the direct supervision of the department supervisor in order to complete day to day tasks.
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• Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy.
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• Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues.
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• Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service.
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Employee Punctuality and Appearance

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• In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave.
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• Any deviation from assigned hours must have prior approval from the employee’s supervisor or building administrator.
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• All employees are required to report to work dressed in a manner that reflects a positive image of Omaha Public Schools and is appropriate for their position.
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• Regular attendance is important.
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Terms of Employment

This position is treated as a full-time non-exempt classified position. The terms of your employment will be governed by applicable state laws regulating employment or teaching in a Nebraska public school and Board of Education policies, as those laws and policies may change from time to time, and the Teacher Contract. If your position is represented by a collective bargaining representative, then your employment will also be governed by a negotiated agreement between OPS and that collective bargaining representative.

Terms of employment are contingent upon:

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• A background check which demonstrates background is acceptable for the position sought and working with or around students.
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• Verification of U.S. Citizenship or legal authorization to work in the United States.
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• Successful completion of a tuberculosis skin test (if required by federal law for your position).
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Omaha Public Schools does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), marital status, sexual orientation, disability, age, genetic information, gender identity, gender expression, citizenship status, veteran status, political affiliation or economic status in its programs, activities, employment, and provides equal access to the Boy Scouts and other designated youth groups. The following individual has been designated to handle inquiries regarding the non-discrimination policies: Director for the Office of Equity and Diversity, 3215 Cuming Street, Omaha, NE 68131. (531-299-0307)   

The Omaha Public School District is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process please contact the human resources department at 531-299-0240.