Vice President, Global Alliance & Partner Sales

Vice President, Global Alliance & Partner Sales

About the Company

Thriving provider of customer experience & contact center solutions

Industry
Computer Software

Type
Privately Held, Private Equity-backed

Founded
1990

Employees
5001-10,000

Funding
$200+ million

Categories

• Information Technology & Services
• Technology
• Conferencing
• Web Hosting
• Business Intelligence
• Call Center
• Cloud Infrastructure
• Contact Management
• CRM
• Customer Service
• Enterprise Software
• SaaS
• Software
• Text Analytics
• Consulting & Professional Services

Specialties

• contact center modernization
• genesys cloud
• self service
• continuous workforce optimization
• enterprise workload management
• call center software
• proactive customer communications
• cloud contact center
• customer experience software
• contact center as a service
• customer self-service
• workforce engagement management
• workforce planning
• enterprise call center
• outbound call center services
• digital customer engagement
• conversational ai
• chatbots
• automated routing
• web messaging
• sms messaging
• and ivr self-service

Business Classifications

• SAAS
• B2B
• Enterprise

About the Role

The Company is seeking a VP Global Alliance & Partner Sales to lead the management of global relationships with select partners. The successful candidate will be responsible for establishing and delivering global pipeline generation and bookings targets, developing trusted executive-level relationships, and leading a team of globally dispersed resources. This role requires the definition and execution of global partner go-to-market programs, driving partner loyalty, and ensuring partners are fully enabled to meet customer experience expectations. The VP will also be expected to align regional sales teams for the local execution of global initiatives and to track and report on key success metrics for global partners. Candidates for the VP Global Alliance & Partner Sales position at the company should have a proven track record in a high-growth SaaS environment, with experience in global sales leadership. Key leadership skills include the ability to bring passion and energy to the business, exceptional communication, and a strong background in relationship building at the highest levels. The role demands a leader who can drive revenue in a solution-based environment, build high-performing teams, and ensure the team and organizational goals are met. The ideal candidate will have a history of aggressively growing sales and exceeding goals, as well as a talent for hiring, motivating, and retaining top sales talent.

Hiring Manager Title
EVP & Chief Sales Officer

Travel Percent
Less than 10%

Functions

• Sales/Revenue
• Account Management/Optimization