Patient Services Coordinator, Sleep Center

City/State
Virginia Beach, VA

Overview

Work Shift
First (Days) (United States of America)

Sentara is hiring a Patient Service Coordinator at Sentara Virginia Beach General Hospital Sleep Center.

Shift: Mon-Fri 8am-4:30pm

Position Overview:

Coordinates activities for Sentara Sleep Centers including insurance verification/obtaining precertification, scheduling, pre-registration, and order transmission (faxing). Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing sites and physicians' offices.

Minimum Requirements:

HSD/GED REQUIRED

Two of the four skill levels REQUIRED:

• Two years experience in healthcare environment or;
• Completion of healthcare related certificate program or;
• Associate's Degree or higher or;
• Transferable skills (i.e., 1 year or more in; a call center, customer services, etc.)

BENEFITS: Sentara offers an attractive array of full-time benefits to include:

• Medical, Dental, Vision Plans
• Paid Time Off, Sick Leave, Paid Parental Leave, and Emergency Caregiver Leave
• Tuition Reimbursement and Student Loan Paydown programs
• 401k/403B, 401a plans
• Career Advancement Opportunities
• Work Perks

PLUS, Sentara just added MORE benefits that support the needs of you and your family. Ask about our Student Debt Program, our additional floating holiday that was added, or our new resources that will help strengthen your financial outlook. We are confident that you will find our new, enhanced benefit package will exceed your expectations!

WHO SENTARA IS

Sentara Healthcare is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara "Employer of Choice" for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

We welcome you to be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Job Summary

Coordinates activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre-registration, and order transmission (faxing). Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing sites and physicians' offices.

Two of the four skill levels required: 1. Two years experience in healthcare environment or 2. Completion of healthcare related certificate program or 3. Associate's Degree or higher or 4. Transferable skills (i.e., 1 year or more in a call center, customer services, etc.)

Qualifications:

HS - High School Grad or Equivalent (Required)

Healthcare

Skills

Microsoft Office, Service Orientation, Technology/Computer

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment.